OUTSOURCING.

IT Infrastructure Management Services.

The Solution is Sync's End-to-End Infrastructure Management.
Infrastructure management demands robust processes and 24x7 attention to ensure consistent application and network performance. Our model is built on three strategic pillars-ITIL for Service Management, ISO for Standards Management, and Six Sigma ensuring Continuous Improvement.

Sync's end-to-end full lifecycle infrastructure management approach delivers:

• Reduced IT Asset Delivery Time - such as decreased total system and application configuration hours.
• Reduced IT Operational Costs - derived from a decrease in overtime labour costs.
• Reduced IT Operational Risks - such as a decrease in average fault fix time.
• Improved IT Personnel Productivity - with assets expanded to more remote sites and no additional personnel needed.
• Improved IT Asset Productivity - with a decrease in total fault hours .
• Improved Infrastructure Reliability - capable of meeting changing needs and compliant to industry best practices .
• Continuous Service Delivery - with a 24x7 global delivery model Deep domain experience enables us to quickly grasp application's functions to ensure migration is seamless to end users.

Our infrastructure readiness assessment evaluates an infrastructure's current health and identifies opportunities and gaps for improvements. In accordance with the assessment and our business needs, we deliver SLA based remote managed services on the ITIL framework.

Sync works closely with customers to develop a flexible solution to meet your infrastructure needs. Together with you, we make intelligent decisions about which portions of your IT environment we should manage and which components you should continue to manage. In any instance, we function as an extended arm of your IT group in a manner seamless to end users and internal customers. For example, you could kick start your infrastructure support with extended hours and then migrate to Sync's end-to-end infrastructure management as the organization's comfort level with the model increases.

Data Processing.

We undertake all elements of data processing including data acquisition, entry, cleaning, coding, tranformation, translation, summarization, aggregation, validation, tabulation, presentation, statistical analysis, Computer graphics, migration, warehousing and data mining.

Document Management.

Document Management Solutions help you create and manage a fully integrated program-with complete visibility and access to all your business records, in whatever form they're in and wherever they reside. Your business process will accelerate. Sound decision making will increase. Compliance will be more attainable.
Sync's wide-ranging suite of Document Management Solutions deliver:

• Comprehensive Document Imaging Services offering cost-effective, intelligent scanning solutions that transition paper to electronic records, maximizing your ROI while minimizing expenses and logistics.
• Strategic Document Management Solutions that provide fast and reliable access to the documents you need-when you need them.
• Fast and reliable access to your most critical business documents with the Digital Record Center® for Images-a high-capacity, high-availability repository for storing electronic copies of business documents.
• Advanced record management software to manage records throughout their lifecycle wherever the records reside-from inception through active, onsite management, archival storage management and destruction.
• Customized solutions for Health Information Management address the unique information management challenges of health care including the transition to Electronic Health Record.

IT Staffing.

Sync is an important partner in maximizing recruiting efforts while improving the efficiency of the staffing process. Our professional team is flexible and focused. We create customized solutions for our clients and offer resource planning consulting and technical recruiting strategies.

At Sync we understand the ever increasing need for talented professionals in the workplace. We are in business to help you maintain your competitive advantage by cost-effectively delivering highly skilled consultants when and how you need them most.

Understanding your goals is the first step in achieving them. Understanding your business, your culture, and your needs is our business.

Sync helps you address your resource requirements with contract, contract-to-hire and direct hire recruiting services.
Our people keep your business on track. We find the right professionals with the right skills so you can get on with business.

Procurement Services.

At Sync, we recognize the value to customers of alliances and partnering arrangements, and are experienced in acting as prime integrator, alliance partner and sub-contractor. We deal with multiple vendors and provide a single point of contact for all your IT infrastructure requirements - from large integrated systems, including software licenses, through to IT consumables.

We provide a complete service to simplify and streamline the complex process of client based IT procurement.

Our commercial simplicity manages the risk for you and provides an efficient and fast service that is responsive to your needs throughout the complete lifecycle of your client IT asset program.

We will help you to choose the right products on the most favourable terms and ensure the new products work with your existing systems. In addition, we can manage the implementation and recover displaced products.