IT Strategy and transformation.
Sync research indicates that high-performance businesses view IT as a strategic asset-a source of both operational excellence and competitive advantage.
Our Strategic IT Effectiveness (SITE) experts help top management adopt that mindset and achieve greater business value from IT. We have a clear perspective: IT is not merely a cost but a critical contributor to the business, focused on improving business value and performance. Our professionals are experienced with bold, value-creating approaches to IT, bringing boardroom-relevant criteria to IT investments and helping high-performance businesses to "think bigger" about IT's ability to improve operating results.
IT Portfolio Management.
Sync IT Portfolio Management (ITPM) provides our customers the ability to manage costs, make better funding decisions and ensure business/IT alignment.
Sync's approach to IT Portfolio Management encompasses:
- Management of the entire IT lifecycle - from investment planning to project and application portfolio management.
- Sustainable processes to capture and deliver on all strategic and operational demands.
- Clear communication of the value of IT investments.
- A proven approach to implementation that allows our customers the ability to drive change, mitigate risk and ensure a strong ROI.
- A built-in best practice library to get organizations started quickly with ITPM efforts.
- Delivery choice of on-premise installation, SaaS or Compuware hosted.
Sync IT Portfolio Management Solutions inlude:
- Demand Management - Track, analyze, prioritize and fund ongoing efforts and new project requests.
- IT Portfolio and Investment Planning - Improve decision-making, reduce risks and increase return on investment.
- IT Project Portfolio Management - Adopt a sustainable decision-making framework that demonstrates the value IT delivers.
- Application Portfolio Management - Inventory, measure and conduct ongoing assessments of the application portfolio.
- Resource Management - Evaluate and assign resources to meet business demand.
Information Technology Infrastructure Library (ITIL) Training & Implementation.
Sync provides ITIL consulting services that helps you evaluate how your IT resources, processes, investments and governance structure match up with your business objectives. Our modular approach, industry best practices, workshops and tools help you understand and manage all aspects of IT to more effectively align with your overall business strategy. You also gain the ability to:
• Measure the business value of IT investments.
• Create a specific, executable plan-quickly.
• Improve IT service delivery quality, speed and reliability.
• Improve governance initiatives to support effective decision making in time of business change.
• Increase customer or stakeholder satisfaction.
Sync has a proven 10-phase deployment strategy to successfully implement the IT Service Management (ITIL) framework in any size organization.
IT governance is an integral part of enterprise governance and consists of the leadership and organizational structures and processes that ensure that the organization's IT sustains and extends the organization's strategies and objectives.
While many organizations recognize the potential benefits that technology can yield, the successful ones also understand and manage the risks associated with implementing new technologies. Among the enterprise's challenges and concerns are:
- Aligning IT strategy with the business strategy.
- Cascading strategy and goals down into the enterprise.
- Providing organizational structures that facilitate the implementation of strategy and goals.
- Insisting that an IT control framework be adopted and implemented.
- Measuring IT's performance.
Sync's IT governance services helps you integrate governance best practices to align IT with your business goals and help ensure resources are responsibly allocated. We help you leverage best practices and proven methods to define clear decision-making structures with management controls that drive IT performance improvements, allowing faster time-to-market for the business and use of IT as a competitive business enabler.
Our IT Governance services include:
- Assessment: Evaluating current IT Governance framework, maturity assessment and transformational roadmap creation.
- Framework Definition: Defining unified IT governance framework and processes in line with industry framework like COBIT and Val IT.
- Implementation: Implementing standardized IT governance processes that meet compliance requirements and audit trails.
Service-Oriented Architecture (SOA) infrastructure consulting services.
Like any good investment, you need to build on IT and extend its value over time. And with help from Sync, you can do just that with one of your most significant business investments-your IT infrastructure.
Sync SOA infrastructure consulting services are designed to assess your existing IT infrastructure to identify areas of improvement, prepare it for a service-oriented architecture (SOA) and enable your SOA infrastructure to effectively support your business requirements. You can also gain the ability to:
- Predict the potential impact of SOA on your organization
- Encourage greater collaboration and interoperability across your value chain.
- Achieve faster time to market for new capabilities.
- Streamline and standardize the IT operating environment.
- Experience an improved ability to control increasing cost pressures.